FAQ

Where is Strawberry Storage located?
Strawberry Storage is located at 2117 S. Highway 40 in Heber City, UT 84032.

What are the office hours?
Monday - Friday 8:00 AM to 6:00 PM
Saturday 8:00 AM to 1:00 PM
Sunday Closed

When am I able to visit my unit?
Our access hours are from 6:00 AM to 10:00 PM, 7 days a week.

How do I get started?
When you need a unit, visit our facility or rent a space right here on our website. Make sure to have a government issued ID and a form of payment. You’ll fill out a few documents and be set up with a space in no time.

Do you offer temperature controlled units?
We sure do. These units are brand new and are the perfect option if you intend on storing items such as furniture, electronics, art, musical instruments, documents, clothing and bedding. Anything valuable such as family heirlooms will be safe in one of these units as well.

How do I prepare my furniture for storage?
Make sure to measure and disassemble each piece of furniture. Always protect your furniture with covers and consider what items you plan to remove first so that you can organize your unit accordingly. This will prevent damage as you move items in and out.

What types of leases are offered?
We offer month to month leases, so you don’t have to concern yourself with long term contracts or commitments.

Do you offer truck rentals?
Yes. We have U-Haul rentals to help make your move much easier. If you need a mover, give us a call and we’ll recommend a local reliable mover.

How do I calculate how much storage space I need?
One of our storage experts will be able to help you figure it out. It would be helpful if you have a list of the items that you plan to store. We can help you figure out how to pack and organize your unit as well.
How are payments made?
You have a few options. Pay online using your debit or credit card or if you’re not comfortable with online payments, stop by the facility to pay in-person. You can also pay by mail or set up automatic payments from your checking account or credit card.

What forms of payment are accepted?
We accept Visa, MasterCard, Discover, and American Express.

When is rent due?
Rent is due on the 1st of every month or on your anniversary date.

What supplies do you offer?
We have heavy duty padlocks and disk locks, a variety of box sizes, tape, pens, bubble wrap, protective covers for mattresses and sofas and other moving supplies for sale in our office. Everything is available at a fair price.

How do I get inside of the facility?
All tenants will be given a gate access code. If you ever forget your code we’re able to retrieve it using our computer software and we’ll also need your driver’s license to confirm your identity. We can also change your code if you need.

How do I go about vacating my unit?
It would be helpful to give us a few days notice so that we can notify those on the waiting list. Please make sure that your bill is up to date, remove your lock, leave the unit clean and empty. When you sign up we’ll go over the vacating policy in greater depth.

Do you offer a storage insurance program?
Yes. Our storage program includes coverage in the case of:
  • Windstorm, hail, cyclone, tornado, hurricane,
  • Car accidents on site, aircraft or falling objects
  • Water damage by breaking pipes or sewer backup
  • Weight of ice or collapse of building
  • Fire, smoke, explosion
  • Theft, vandalism